Skills & Competencies for Quality Control Manager

Quality Control Manager job profile

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JOB SUMMARY for Quality Control Manager

Manages the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Manager

Proposes corrective actions to improve compliance with quality specifications. Recommends new or improved quality control methods, procedures, and/or standards.

Quality Control Manager SALARY RANGE

BASE 50%
$124,136
TOTAL 50%
$134,506
Job Level
M02
Job Code
RD14000142
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Quality Control Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Manager

1 Industry Competency – Manufacturing Processes
Proficiency Level -3
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Describes the manufacturing methods, operations software, machinery, and labor processes.
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Level 2 Behaviors
(Light Experience)
Conducts material review board (MRB) processes and tracks product nonconformance.
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Level 3 Behaviors
(Moderate Experience)
Handles workflow issues using manufacturing processes to identify the root cause of problems.
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Level 4 Behaviors
(Extensive Experience)
Evaluates new technologies and breakthrough processes to accelerate competitive manufacturing advantages.
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Level 5 Behaviors
(Mastery)
Creates refined processes and protocols for the organization to boost manufacturing efficiency.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Manager

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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2 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used technologies and software for calculations and reports related to ISO.
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Level 2 Behaviors
(Light Experience)
Documents the results of all testing and inspections in accordance with the ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Implements and maintains a quality management system to maximize business efficiency.
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Level 4 Behaviors
(Extensive Experience)
Oversees the inspection of materials, parts, and products to reduce product defects.
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Level 5 Behaviors
(Mastery)
Establishes quality assurance standards to drive adherence to ISO standards and governmental regulations.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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3 Quality Control Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Manager
Proficiency Level - 4
5 Competency for - Quality Control Manager
Proficiency Level - 5

Summary of Quality Control Manager skills and competencies

There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.

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